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Right of withdrawal

Right of withdrawal for consumers


(A consumer is any natural person who concludes a legal transaction for purposes that may be attributed predominantly neither to his commercial nor his independent professional activity.)

Right of revocation
You have the right to revoke the contract within fourteen days without giving reasons. The revocation period is fourteen days from the day,

  • at which you or a third party designated by you, other than the carrier, have taken possession of the goods, provided that you have ordered one or more goods under a single order and that the goods are delivered under a single delivery;

  • at which you or a third party designated by you, other than the carrier, took possession of the last goods, provided that you have ordered several goods under a single order and they are delivered separately;


In order to exercise your right of revocation, you must inform us (Edition Boiselle, Armbruststraße 11, 67346 Speyer, telephone number: 06232/1007620, fax number: 06232/1007629, e-mail address: info@editionboiselle.de) by means of a clear declaration (e.g. a letter sent by post, fax or e-mail) of your decision to revoke the contract. You may use the attached model revocation form for this purpose, but this is not mandatory.

In order to comply with the revocation period, it is sufficient to send the notification of the exercise of the right of revocation before the end of the revocation period.

Consequences of revocation
If you revoke the contract, we shall reimburse you for all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us), without delay and at the latest within fourteen days of the day on which we receive notification of your revocation of the contract. We will use the same means of payment for this refund as you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged for this refund.

 

We may refuse to make any refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.

 

You must return or hand over the goods to us immediately and in any event no later than fourteen days from the date on which you notify us of the cancellation of the contract. This period is deemed to have been observed if you send the goods before the expiry of the fourteen-day period.

 

You shall bear the direct costs of returning the goods.

 

You will only have to pay for any loss of value of the goods if this loss of value is due to handling of the goods that is not necessary for checking their condition, properties and functionality.

Reasons for exclusion or extinction
The right of withdrawal does not apply to contracts

  • for the supply of goods which are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer;

  • for the supply of goods which may spoil quickly or whose expiry date would be quickly exceeded;

  • for the supply of alcoholic beverages whose price was agreed at the time of conclusion of the contract but which may be supplied no earlier than 30 days after conclusion of the contract and whose current value depends on fluctuations in the market over which the trader has no control;

  • for the supply of newspapers, periodicals or magazines, other than subscription contracts.

  • for the supply of goods which are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer;

 

The right of withdrawal expires early for contracts

  • for the delivery of sealed goods which are not suitable for return for reasons of health protection or hygiene, if their seal has been removed after delivery;

  • for the delivery of goods if, after delivery, they have been inseparably mixed with other goods because of their nature;

  • the supply of sound or video recordings or computer software in a sealed package, if the seal has been removed after delivery.


Sample cancellation form
(If you wish to withdraw the contract, please complete and return this form.))

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